We do not accept returns or offer refunds unless you purchased ostrim directly from us at www.ostrim.com. you will need to provide a receipt of purchase from us directly in order to return product or receive a refund.
You can also contact our Customer Service office at:
449 Glenmeade Road
Greensburg, PA 15601
info@ostrim.com
Fax: 724-836-3895
Phone: 800-274-3263, extensions
Logan Dickerson
Founder/President - ext 12
Marsha Koehler
Customer Service Manager - ext 18
Mary Beth Miller
Accounting/Sales - ext 11
Gina Hoffman
Sales - ext 20